schleich-s-UK

Is your cat missing an ear, or are there a few boards missing from a fence? We guarantee to provide replacements for all broken schleich&#xAE; products, up to three years after they are discontinued in our catalogue. Simply get in touch with our&#xA0;<a href="https://support.schleich-s.com/hc/en-gb/requests/new?ticket_form_id=10400850325404" rel="noopener noreferrer" target="_blank">consumer service team</a>&#xA0;so that we can replace your damaged product.

Is your cat missing an ear, or are there a few boards missing from a fence? We guarantee to provide replacements for all broken schleich® products, up to three years after they are discontinued in our catalogue. Simply get in touch with our consumer

How long is the warranty valid for replacing broken schleich® products?

schleich® products

Are orders still possible?

Do I have to pay customs duties?

Why does Brexit affect me?

What are the shipping costs?

What are the delivery times?

How can I return goods to schleich®

Brexit

In which countries can I order directly from the schleich® online store?

What’s the current status of my order from the online store?

How much are the delivery costs?

How can I modify or cancel an order?

How can I return my order from the online store?

Where can I buy schleich® products?

How can I place an online order?

How long does the delivery take?

When will new items be available?

When will my desired item be available again?

Do I need a schleich® customer account for an order?

Is there a minimum order value?

How can I redeem a discount code?

Why can’t I redeem a discount code?

Where can I specify a different delivery address?

What can I do in the event of incomplete or damaged deliveries?

Can I buy items that are no longer in the schleich® product range?

What can I do if I forget my password?

Why was an item in my order cancelled or not delivered?

What payment methods does schleich® offer?

Christmas delivery and cut off times

schleich® online store

What does the colored dot on the schleich® tag mean?

How do I recognize a schleich® figure?

Where are schleich® products made?

How are schleich® figures made – from the initial idea to the finished product?

How long is the warranty valid for replacing broken schleich® products?Updated a year ago