Why can’t I redeem a discount code?Updated 2 months ago

Sometimes discount codes don’t work. If your discount code isn’t working, please check the following:

• Ensure the code is still valid and hasn't expired.

• Confirm that the code applies to the items in your shopping basket. Some codes may be valid only for specific products or Schleich® worlds.

• Check whether the code is restricted to certain countries.

• Note: that discount codes cannot be combined with other promotions or special offers.

If you’ve verified all of the above and believe the discount should apply, please don’t hesitate to reach out to our customer service team for assistance. You can contact us [here].